The seminar provides insights on past, present and future work that the Management and Health laboratory of Sant’Anna School of Pisa has been carrying out since 2004. Sabina Nuti presents the results of the longstanding constructive research on performance evaluation systems (PES) in healthcare in Italy. In particular, she discusses the power of benchmarking, of the visualization tools and how the PES has been used across the Italian Regions. Moreover, she presents the results achieved and the governance tools adopted to improve the regional and organizational performance.

Sabina Nuti

Professor, Department of Health Policy and Management, UCLA Fielding School of Public Health